****Fully Booked**** Five Star: what no-one’s telling you about client experience

Fully Booked

In this session we’ll share the five components you need to combine to get client experience right. We’ll share different ideas, insights from the front line and examples from a variety of sectors, so everyone takes away something practical they can start doing immediately.


Smarter Email Marketing

West Midlands

Our presenter, Simon Washbrook, will provide you with valuable insights into some of the often overlooked aspects of email marketing:

  • Adding value with your message
  • Understanding the four content types
  • The best times to send for optimum engagement
  • How to build a prospect pipeline

Why design and branding pays


In this session, branding expert Kelly Mackenzie of White Bear Studio will discuss how good design with a strategic viewpoint can drive growth, market share and customer satisfaction for businesses. She will also highlight some relevant examples from her own experience and some wider market examples.


GDPR - are you preparing? You should be!

South West

Marketers must now move swiftly to solve the problems posed by the GDPR and capture the opportunities it creates.

Join us at our next event to understand what you need to know to get your data strategy right, the implications for marketing implementation and how to plan for it.


How digital is changing the perception of client service

East Midlands

This session provides an invaluable and rare opportunity to hear from an expert outside of the professional services sector. Mike Bainbridge, Chief Digital Technologist from Rackspace, will navigate this topic using real world examples, and will invite questions and define what 'digital success' can look like.


21st century sales and marketing

South West

We are delighted to invite you to the inaugural PM Forum event in Exeter which will explore how to develop and deliver effective sales and marketing campaigns in the 21st century in professional services.

With multiple stakeholders involved in B2B purchasing decisions, all with different buying drivers and all in receipt of numerous marketing messages, it is vital that your activity is relevant, timely and centred around your prospects.


7 key lessons that could influence your digital marketing

North West

During the session Sam Turner will share:

  • Seven key findings from the research and what they teach marketers across professional services
  • The simple (and not so simple!) fixes that could see you stand out from your peers
  • Examples of good practice we came across during the research